Position title: development and Operations adminstrator
REPORTS TO: Chairman of the Board LOCATION: Work from Home CLASSIFICATION: Non-Exempt, Full-Time
The Development and Operations Administrator will provide development and marketing support to His Hands on Africa.
Responsibilities and Initiatives
To support HHOA’s mission, the Development and Operations Administrator will: • Assist the Development Committee with general data entry for the organizations CRM (Donor Perfect) by processing donations, sending receipts/acknowledgements, updating constituent records, maintaining contact notes, etc. • Assist the Development Committee in producing Donor Perfect reports, queries, and exports, as needed • Cultivate and grow current donors through regular engagement, welcome calls/packets, gift recognitions, phone calls, and emails. • Communicate routinely with the board, donors and ministry partners/volunteers, providing excellent customer service to all • Coordinate volunteer efforts and assist with the planning and implementation of fundraising events, such as the Annual Gala and Race Across Rwanda. • Assist bookkeeper with accurate gift accounting • Support the Development Committee with marketing efforts, such as the production of mailings, solicitations, invitations and donor communication • Create documents and materials, as needed, to support grant requests and site visits • Assist the Development Committee with donor research • Other administrative duties as assigned
• High School Diploma or equivalent required. • Minimum 2 years of experience in an administrative or non-profit role (preferred). • Excellent communication skills both oral and written, that are tactful and mindful of discretion, diplomacy, and confidentiality • Strong organizational skills related to time management, attention to detail and accuracy • Positive and professional attitude; ability to thrive in ambiguous situations • Computer proficiency in Microsoft Office Suite, Google Docs, and donor management software (Donor Perfect experience preferred)
Compensation & Benefits
His Hands On Africa offers competitive pay, commensurate with experience, including benefits and paid timeoff.